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Domestic/UK

Hybrid Working - 1 day a month in Hampshire Office 

As a Principal Consultant you will be primarily responsible for the retention and development of a portfolio of some of our largest and most complex clients, and for providing expert consulting advice to ensure our service meets clients’ needs.  This will include a responsibility to drive growth and achieve a set of stretching commercial targets through working in tandem with colleagues across the business. The Principal Consultant will also be responsible for client leadership and contributing to setting strategy across the region and wider firm.

In this role you will have the opportunity to work with an impressive client portfolio, engaging at senior levels. You will also have support and will work collaboratively with our extensive internal network of strategic leaders, brokers and client service delivery teams.

Key Responsibilities:

  • Act as a client leader and a trusted advisor for a portfolio of complex clients, consistently providing expert advice
  • Elevate conversations across solution lines and beyond the Health business in order to bring the best to our clients
  • Develop and maintain long-term relationships with clients to enhance service delivery, ensure renewal and retention of existing accounts
  • Identify, nurture and own new business opportunities, both within the portfolio under management and across wider networks, working in partnership with your colleagues
  • Lead and shape activities and initiatives aimed at promoting the company products and services in the marketplace (e.g. media events, trade conferences, client seminars)
  • Stay up-to-date with current trends and market developments in the industry, and contribute to thought leadership within the firm
  • Undertake reviews of clients’ employee benefits requirements, documenting and analysing the results, together with making recommendations for enhancement or the provision of services by our business
  • Partner with clients to shape and set benefit strategy
  • Responsibility for working in accordance and with the Framework, and compliance  policies in company.

 Skills & Experience Required:

  • Experience within the Health & Benefits sector is essential
  • Whilst there is no requirement to be an outright expert in both risk and healthcare, a sound understanding of the “non-specialist” pillar is critical to help identify opportunities
  • Advanced technical competence in at least one pillar is essential
  • The successful applicant will have a proven track record of effective client leadership
  • Good interpersonal skills to deploy on both the internal and external client teams
  • A commercial mind and proven track record of delivering growth, supported by effective planning of pipeline opportunities
  • A sound understanding of the business and our key propositions
  • Deep understanding of the Employee Benefits landscape and up to date knowledge of market trends
  • A self-motivating desire to improve and to help drive further opportunities
  • Salary  £90K plus bonus

Hybrid Working - 2-3 days a week Bristol, Manchester or London Offices

Purpose:             

To drive profitable growth of the SME Team & develop existing and new revenue channels.

Generate profitable new business opportunities and lead conversion to our clients  People Solutions SME Team in order to meet business targets by;

  • Supporting marketing plan including owned campaigns and events
  • Active prospecting and managed pipeline of SME new business opportunities with supporting records and tracking
  • Work with our clients colleagues, Global Partners and Introducing Partners to broaden distribution channels
  • Drive cross sell activity between our clients Business Unit
  • Lead and/or attend prospect meetings
  • Produce proposal documents, response to tenders and presentation materials
  • Feed into annual business planning and forecasting
  • Maintain and expand own client relationships, both in terms of quality and value

Key Tasks and Responsibilities:

  • Responsible for understanding, accepting and promoting our clients culture, remaining consistent with the organisation's philosophies and mission statement
  • Responsible for the production of a personal Commitment Plan detailing the Producer's new business, client retention, networking, personal development and financial plans
  • Be personally accountable for revenue commitments, maintain up to date information on current performance (booked revenue and pipeline value) within Salesforce
  • Negotiate fees or commission earnings with clients and ensure credit control is compliant with group standards
  • To identify development of existing and new revenue channels.
  • Potential future responsibility to develop and manage a dedicated SME Sales function.
  • Support and coach other Producers and junior Associates to assist where possible in achieving their goals
  • Effectively manage a pipeline of prospects to meet short medium and long-term financial goals
  • Implement a systematic communication plan on targeted prospects and have specific objectives for each meeting
  • Provide activity reports and pipeline status (via pipeline management tool)
  • Maintain effective working relationships with all Associates to ensure the best possible environment for client service
  • In conjunction with service team, work to ensure all activities undertaken on behalf of our client are compliant with internal standards and procedures and their regulatory obligations
  • For all clients in portfolio, including allocated house accounts, monitor service standards and client satisfaction through regular contact with client and service team

Competencies:

  • Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to their company.
  • Knowledge of the resources available within our client and how to source such services.
  • An understanding of the relevant classes of business.
  • Ability to identify opportunities for business development and identify client need.
  • Ability to work independently but also work as a strong team members.
  • Energy, enthusiasm and a hunger to develop clients as well as themselves.
  • Confidence to challenge the status quo, innovative and entrepreneurial.
  • An understanding of the general, legal principles of insurance.
  • An understanding of broader health, risk and wellbeing strategies and when these are useful to clients.
  • Ability to consult clients on our clients other services and insurance needs.
  • Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other Associates.
  • Ability build and maintain good business relationships with clients, insurers and Associates.
  • Presentation skills in both preparation and execution.
  • Professional and tactful negotiation and persuasion skills to achieve objectives.
  • Demonstrated ability to instil confidence with clients so that the client looks to you and to our client as more than just an insurance broker, but as a partner in business.
  • Ability to coordinate the production of our clients reports or presentation material which clearly explains necessary detail to clients, insurers and Associates.
  • Salary  £80-90K plus bonus

Hybrid Working - 3 days in  Surrey Office 

Purpose of Role:

The principle purpose of the role is to forge long-term, positive relationships with existing clients, ensuring clients feel well looked after and supported and therefore inclined to continue using the products and services of the business.

Duties:

  • Manage the relationships with existing clients through regular review meetings; either at clients’ premises or face to face meetings by other means.
  • Make presentations to clients using online tools, reviewing and proposing enhancements to existing products and upselling/cross selling new products or services
  • Educating clients around the products and services available from our client.
  • Make presentations to employees of clients (all employees, or groups of) on clients’ premises or by video conference or other means
  • Respond to client communications and questions regarding products and services and ensure such requests are responded to in a timely fashion
  • Liaise with operations and administration teams to manage logistics of product updates and installation of new products and services.
  • Liaise with operations and administration teams to ensure knowledge share where appropriate
  • Update and manage client CRM with outcomes, to ensure client information is available to relevant team members. Generate forecasts and reports as required by Directors.
  • Create, or direct external agency to create regular marketing communications and manage the publishing and distribution of the communications.
  • Involvement with prospective clients, as required, which may include responding to initial enquiries, completing follow-up demonstrations, or arranging follow-up appointments and demonstrations by other sales personnel.

Skills required:

  • Confidence in meeting face to face with all levels of management
  • Ability and disposition to forge good relationships with their clients
  • Strong communication and presentation skills, both written and oral
  • Negotiation skills
  • Demonstrable aptitude and desire to sell
  • Project Management (multiple projects at any time)
  • Organisational skills
  • Time management

Key Responsibilities:

  • Day to day account management (directly with the client), including those that may arise from meetings with the client, i.e. contribution levels, change of salaries, new joiners/leavers, dealing with change of addresses
  • Obtaining information on the client’s existing benefits and sourcing the appropriate information to carry out any necessary analysis. This includes going to market to source quotations and completion of renewal exercises by the due date
  • Client liaison on paperwork completion eg. Application forms.
  • Producing draft renewal/implementation
  • Contributing towards internal insurance provider panel maintenance, including provider
  • Ensuring the back office system is maintained with relevant client/ plan
  • Activating billing procedures following project
  • Liaising with international affiliates regarding international renewals
  • Supporting the maintaining of compliance documents and processes within the firm.
  • Any other duty as required by the line manager commensurate with the role

Skills and Experience Required:

  • Experience in dealing with Group schemes
  • Strong decision-making ability
  • Time management skills
  • Excellent attention to detail and being process driven
  • Ability to communicate clearly and concisely via email, phone or face to face

Salary  £55K plus bonus

Hybrid Working - 2 days in London Office 

Our client is not your average benefits platform; they are  the unordinary force that uplifts people's lives. Their technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Their mission is clear: they are here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.

Your Mission

You’ll be supporting their company objective to be the fastest growing benefits platform, through driving new partnership agreements and management of their broker partner network. As Broker Partnerships Manager you will be accountable for building and managing their broker network with a focus on increasing their intermediated revenue through referrals.

What you’ll be doing

  • Identify top brokers in the UK and Globally to formalise partnerships with, engage, pitch the value of our clients platform and form commercial agreements
  • Leading the broker partnership sales process to meet partnership revenue target including: both inbound and outbound lead generation, negotiation of commercial partnerships, introductory commission agreements and defining SLAs
  • Tracking and reporting on all referrals and income generated through owned broker relationships
  • Manage the formed broker relationships providing MI, insights and being the point of contact for broker queries relating to their mutual clients.
  • Analyse utilisation and spend data within the platform to drive negotiations with their partners and improve ROI for their customers
  • Develop positive working relationships with their broker partners, including regular reviews and product updates and monitoring partnership SLAs
  • Driving optimisation for our clients through their broker agreements so that they can onboard customers more easily, including creating 'standardised process' documentation
  • Owning communication of their broker offering, with comprehensive overviews so that their customer facing teams are able to support the customer with the right information.  Be the go-to person for broker queries
  • Rules of engagement established for outbound referrals
  • Work with their product team to define potential value propositions for Broker partners that could be part of their SaaS platform

You

Required skills, knowledge and attitude:

    • Strong demonstrable experience working directly within the employee benefits broker in a partnerships role where you worked extensively with brokers
    • Ability to create and execute partnership strategies with new and existing brokers, identifying new key partner opportunities whilst maintaining and expanding existing partnership relationships
    • Build and maintain a strong knowledge of their proposition
    • Strong commercial awareness and negotiation skills
    • Proven ability to manage multiple stakeholders, in a fast-paced environment - you’ll be working across different departments to help ensure that customers have the best experience
    • Extremely organised and able to prioritise in line with demand and business objectives
    • Takes initiative to identify opportunities that drive their team/department forward towards company objectives.

Salary  £70-80K  plus bonus, depending on experience

Hybrid Working - 2-3 days London

The opportunity:

Our Clients People Solutions team are looking for bright, enthusiastic and articulate graduates or school leavers who are keen to gain experience and build a career in a dynamic and fast-paced environment. Drive and attention to detail essential.

 

The successful candidates will be working closely with other analysts and consultants across their team to support on the day-to-day needs of their corporate clients and their employee benefits programmes, including private healthcare, group risk, wellbeing and engagement.

 

You will be provided with structured and ‘on-the-job’ training, support with professional qualifications and experience working across the different areas of our clients business, and the different support functions. Ultimately, there will be opportunities to join one of their consulting teams once you have developed sufficient technical knowledge and demonstrated the right attributes required for an advisory, client-facing role.

 

Headline responsibilities:

  • Working directly with their health and risk consultants in London, supporting the development of client relationships, assisting with benefit reviews, administration and client/member queries

 

General duties include:

 

  • Provide a desk-based employee benefits support role
  • Preparation of client reports, data sets, benchmarking and client presentations
  • Assist consultants in tracking project progress and timelines, maintaining client files, populating and maintaining activity trackers.
  • Prepare benefit specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects
  • Ensure compliance requirements and internal controls are fully met
  • Oversee delivery of claims and underwriting activity
  • Liaising and building ongoing relationships with clients, insurers and internal colleagues
  • Manage telephone enquiries from clients, including managing client mailboxes
  • Provide daily support to employees/scheme membership, dealing with all enquiries and acting as the main point of contact

 

The ideal candidate must have:

 

  • Strong people skills with the ability to develop sound relationships with team members and external contacts
  • Good IT skills. Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
  • Attention to detail
  • Good critical thinker
  • Ability to think intuitively, assertively and creatively
  • Work well in a fast-paced environment and able to meet and maintain deadlines

 

Salary of £30-35k 

Home Based or Hybrid -Nationwide

Department: Risk, Flex & Healthcare

Role Purpose

• Provide day to day administration support and assistance to our clients healthcare clients
• Liaising with the internal client relationship managers

Key Accountabilities

• Preparing business reports for Private Medical Insurance & supplementary healthcare products, including renewal and new business
• Effectively managing administration of existing schemes including membership additions, deletions and general amendments
• Answering incoming telephone calls / emails and responding to their client enquiries
• Ensuring accuracy of their client invoices prior to dispatch
• Effectively managing administration of renewal process
• Preparing and updating Group Secretary Reports
• Managing quotation process for market reviews and new business prospects
• Ensuring smooth inception of new schemes
• Liaising with insurers to resolve claims & membership issues
• Keeping their Sales Team informed on ongoing queries /claims issues
• Providing ongoing feedback to facilitate quality process improvements
• Ensuring attention to detail in all aspects of the role
• Maintaining good working knowledge of their healthcare market & products
• Using own initiative to assist their Sales Team in pro-active manner
• Adhering to regulatory requirements at all times
• Working in accordance with Data Protection and adhering to TCF at all times
• Other ad hoc tasks as required

Technical Knowledge and Professional Qualifications

Key Skills

• Analytical and numeracy ability
• Accuracy and attention to detail
• Communication both written and oral
• Client focus and service
• Strong planning & organising
• Relationship building
• Team player
• Microsoft Office applications Knowledge
• Product knowledge and experience in all relevant areas of healthcare benefits
• All relevant practices and disciplines relating to healthcare benefits
• Anti-Money Laundering procedures – identifying and reporting suspicious transactions/activities
• Current and future financial legislation and regulation and their developments
• Full understanding of the procedures relating to the different categories of business and ensure they conform to regulatory and the Firm’s standards

Salary £30K

Hybrid Working - 2-3 days London Office

About the Role

Our Client is looking for a candidate to support their delivery of exemplary service to their mid to large corporate clients in all aspects of employee benefits. This is an opportunity for an experienced Consultant to join their London operation; working as part of a growing team, you will be responsible for the development of their client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key tasks and responsibilities:

  • Understand their clients' benefit requirements and provide advice on mid and large corporate risk and medical schemes (deep spike in risk preferred)
  • Knowledge of other flexible benefits (cash plan, travel, dental) is also desirable
  • Advise their clients on optimal scheme design
  • Support for new business opportunities
  • Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
  • Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
  • Support the broader development of insurer relationships
  • Ensure compliance requirements and internal controls are fully met

About You

Our Client is  looking for individuals with the following knowledge and skills:

  • Proven experience in the UK employee benefits market
  • Principally focused on group risk but with experience of healthcare and other markets
  • Exceptional client management skills
  • Good critical thinker and able to distil complex issues down into clear, actionable recommendations.
  • Ability to manage time effectively focusing on priorities, targets and deadlines.
  • Willingness to work two-three days a week in their London office.

 

 Salary of £60k-£70k but variable based on experience.

 

 

Benefits Analyst Team Leader – London Office 2-3 days a week.

Our client is the world’s largest privately held independent insurance broker. Their focus is to provide  customers with the best in risk management, insurance and employee benefits consulting services. The entrepreneurial culture of the business is reflected in empowering associates to act quickly, learn fast and provide the right solutions for their clients.

The opportunity:

Our clients People Solutions team are looking for an experienced, organised team leader for a newly-established team of analysts based in their London office, a dynamic and fast-paced environment.

The successful candidate will be managing a small team of analysts supporting consultants with the day-to-day needs of their corporate clients and their employee benefits programmes, including private healthcare, group risk, wellbeing and engagement.

As part of your role you will also be tasked with working with senior consultants to map, develop, test and implement new administrative processes, with a focus on quality, consistency and efficiency.

 Headline responsibilities:

  • Managing a team of analysts supporting the development of client relationships, assisting with benefit reviews, administration and client/member queries

General duties include:

  • Communicate effectively and professionally, both verbally and in writing to ensure our processes are being adhered to in a consistent manner across the team
  • Management of workloads across the analyst team, to ensure volumes of work are fair and manageable, sharing work across the team where necessary
  • Facilitate the sharing of ideas across the analyst function, promoting best practice, and ensuring that quality standards are being met
  • Support with the implementation of process and system changes
  • Identify and support the implementation of process and system changes and monitor the effectiveness of the changes
  • Give guidance to analysts in handling errors, problems, complaints and/or disputes
  • Ensure process maps and administration guides are accessible and kept up to date
  • Annual audit of all administration process; quality checks and ensure adherence
  • Delegate responsibility to other analysts where appropriate
  • Preparation of client reports, data sets, benchmarking and client presentations
  • Assist consultants in tracking project progress and timelines, maintaining client files, populating and maintaining activity trackers.
  • Prepare benefit specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects
  • Ensure compliance requirements and internal controls are fully met
  • Oversee delivery of claims and underwriting activity
  • Liaising and building ongoing relationships with clients, insurers and internal colleagues
  • Manage telephone enquiries from clients, including managing client mailboxes
  • Provide daily support to employees/scheme membership, dealing with all enquiries and acting as the main point of contact

 The ideal candidate must have:

At least 4 years' experience working within an insurance or intermediary environment, ideally with a focus on private healthcare and group risk

Strong customer service skills with the ability to develop sound relationships with team members and external contacts

  • Good IT skills. Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
  • Attention to detail
  • Good critical thinker
  • Ability to think intuitively, assertively and creatively
  • Work well in a fast-paced environment and able to meet and able to meet and maintain deadlines.

Salary £55-60k plus bonus

International

Based in Spain - Hybrid Working

The role is focused on sales pursuits for our leading Health & Benefits practice in Spain. As an experienced consultant, the successful applicant will have responsibility for identifying new client revenue and pipeline opportunities, networking across our regional offices and contributing to proposals and prospect presentations.

In this dynamic role within our Health & Benefits Sales team, you will work alongside some of the industry’s leading experts while you use your skills and experience to attract, pursue and close new clients to our practice. You will have immediate exposure to real client assignments which will draw on your creativity as well as your ability to find solutions, present results and conduct negotiations to secure new clients. Holding this sales role you will be empowered to identify additional revenue opportunities; undertake new business pursuits and represent our company to prospective clients, insurers and colleagues in other lines of business.

  Key Responsibilities:

  • Networking across our  offices throughout Spain, driving interest in Health & Benefits and securing introductions to new prospects to pursue
  • Maintaining a pipeline of viable prospects; taking them through each stage of sale through to successful onboarding where they will be introduced to our market leading consulting/account management team
  • Building relationships with senior decision-makers (Head of HR, Reward, Finance Directors etc), demonstrating the value that working with our Health & Benefits can bring to their business
  • To attend prospect meetings, with a focus on identifying and closing new clients
  • Supporting RfP responses from clients and prospects.
  • Promote all our services and propositions to include technology solutions.
  • Required to work closely with the support team(s), assisting in the preparation of quotations and client reports; ensuring the completed review document accurately reflects the requirements of the client and covers all options available for discussion
  • Full compliance with the completion of data entry onto the CRM system; checking sales/performance figures on a monthly basis to ensure that they reflect the jobholder’s performance in according with their target
  • Research prospects’ business, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within the business
  • Network or present externally and represent the company at industry events as appropriate
  • A team approach to business development is a fundamental element of our success strategy.
  • Required Skills & Experience:
  • Experience within the Health and Benefits market sector in a client facing, commercial role
  • Strong working knowledge of the Health & Benefits sector in Spain (incl. Health, Life, Long Term Disability and Flexible Benefits)
  • Consultative sales professional who can meet sales targets set by the Sales Director
  • Strong influencing and presentation skills with experience at presenting to senior level contacts
  • A good knowledge of relevant products, providers and funding options available in the marketplace
  • Attention to detail and ability to work at pace with competing deadlines
  • Ability to take new research, thought leadership or concepts to clients and explain their relevance
  • IT literacy and an ability to adopt with ease new processes and procedures
  • A professional and approachable manner with all internal and external clients
  • Enhanced abilities in numerical and verbal reasoning; ideally qualified to degree level or equivalent
  • Proven ability to develop customized strategic solutions to complex client problems, recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges.
  • Interest and aptitude in keeping abreast of latest developments in global benefits approaches and contributing to the development of new tools and approaches
  • A good influencer and negotiator whose skills can be encouraged in others
  • Undertake travel; including visiting client sites and our company offices is essential
  • Entertain clients and insurers to establish and further develop key business relationships.
  • If required, attend industry events as a representative of the business whilst adhering to the professional and ethical codes of conduct of the organisation.
  • Salary 60,000 euros per annum  with a comprehensive benefits package

Based in Kenya - Flexible

Job Purpose:

Responsible for the profitable growth of the specific customer segment working across both direct & intermediated distribution to deliver against AOP. The role will matrix into the equivalent UK Head of Segment role to leverage learnings, best practice and developments from the UK market modifying where necessary to ensure appropriate to Africa.

 

Responsible for defining and delivering the sales strategy/distribution strategy identifying appropriate growth initiatives to deliver against the segment ambitions locally. Proactive sales leadership and management driving & developing the necessary sales capability to successfully deliver against plan. Working with supporting functions specific to segment to ensure their pricing, proposition & marketing enable planned results.

 

Accountabilities & Activities:

Contributory owner of segment P&L locally with ultimate responsibility residing with The Head of Africa ownership for all segment business written by the necessary sales team, contributing to the definition & execution of growth strategy

Accountable for the delivery of annual plan for the respective segment in partnership with BDMs. Responsible for owning the sales plan for the segment and ensuring improvements to conversion of the pipeline

Sales leadership of Africa segment team (NB & renewals) ensuring necessary activities, learning interventions & support to enable a successful sales team

Contributes to a sales led approach to product, proposition & pricing for Africa (key interface into supporting functions)

Sales owner working in collaboration with marketing owner to drive/inform marketing activity & campaign management for segment

Contribute to the identification of & delivery of initiatives to optimise portfolio performance including loss ratio of segment delivering or exceeding growth requirements

Relationship and client management for key connections across segment (Distributor & Client)

Overall responsibility for managing the broker portfolio in collaboration with the Business Development Managers, driving effective relationship management and ensuring appropriate broker support & training from a segment perspective to deliver necessary growth from the portfolio

Segment managers collectively responsible for ensuring that brokers comply with their necessary legal & regulatory requirements working with the central Control Hub & Oversight and Risk teams that support our client across all regions (including but not restricted to contracting with new brokers , brokers TOBA , sales registers and keeping the brokers FRA license up to date)

Pro-actively seek out new business and renewal opportunities in collaboration with the Business Development Managers through effective Pipeline management and existing customer contact strategies to ensure ongoing growth of segment in a targeted way to deliver profitable business to ensure business targets are achieved

Develop the skills and capabilities of those involved in Sales through coaching their team to ensure capability is optimised ensuring sales quality & efficient service delivered by their teams

Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies’ protocols are fulfilled

 

Commercial

Work closely with pricing and risk to drive sustainable value creating growth

Demonstrate expert understanding of risk and pricing

Act with integrity at all times to protect the reputation of our clients brand

Own segment financial plan

Culture

Model the culture and take responsibility for the maintenance and development of reputation and relationships with key stakeholders such as regulators, customers and other internal and external stakeholders

Leadership and People Performance

Inspire, manage and develop the leaders and team members to maximise their contribution and ensure that a robust pipeline of talent is available to meet future succession needs

Planning & Performance

Responsible for the delivery of appropriate service levels and supporting operational planning processes

Risk Management

Ensure all team members have the appropriate level of competence to perform their roles effectively in a regulated environment

 

Competencies:

The role holder is expected to have an intermediate level of competence in the following areas:

Strategic thinking

Ability to see the bigger picture, planning ahead, and putting thought into action, anticipating and preparing for various outcomes, considering the medium to long term & build plans to grow the business with initiatives identified taking us towards this longer term end game

Financial Analysis and Control:

Must have the ability to interpret our clients financial information, to identify key issues based on this information and to put in place appropriate controls and measures

 

Experience and Qualifications:

The role holder is expected to have the following experience and qualification/s

Sales background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.

Previous experience in a service industry of handling large, blue chip accounts and selling at Senior/Board Level.

Previous experience in the Africa markets – market specific sales behaviours

Demonstrated track record in achieving new business targets and continually demonstrating application in this key area.

Leadership experience – has led sales teams through change and/or growth.

Business/commercial acumen on pricing/contract issues.

Strong negotiation skills.

Skill and ability to adopt a “consultative” approach to effect problem solving and to explore options which ensure potential within a client account is maximised for the benefit of our Client.

Fluent understanding of risk and pricing strategy

Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.

 

Delivering fair outcomes for consumers and understanding your regulatory obligations:

Put fair treatment of customers at the heart of what you say and do. Be courageous and speak up if you believe our products or services do not deliver what we have led our customers to expect.

Be accountable and take ownership for ensuring you are familiar with all regulatory requirements that fall within the remit of your role and comply with them at all times. Seek guidance if you need support understanding your regulatory requirements. Notify, without delay, any potential or actual breach of regulation.

To maintain governance and control requirements, ensuring all internal governance requirements are met, including full compliance with all policies, audit actions, monitoring actions and risk appetite.

 

Conduct Standards and Rules:

 You must act with integrity

You must act with due skill, care and diligence

You must be open and cooperative with the FCA, the PRA and other regulators

You must pay due regard to the interests of customers and treat them fairly

You must observe proper standards of market conduct

 Fitness and Propriety:

You must take reasonable steps to ensure the areas you are accountable for are managed with appropriate due skill, care and diligence to comply with PRA and FCA requirements. Failure to do so could result in fines and suspensions by the regulators and consequently could also impact on the role holder’s ability to continue to perform in role

                                                               

 Salary $60

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