Domestic/UK
Senior Scheme Design Consultant
Hybrid Working - London , 3 days a week
Responsibilities:
As a Senior Benefits Consultant at our client, you'll have a unique opportunity to help establish our Benefits Design function at our client. You will act as a subject matter expert on benefits design strategy to key clients, with a focus on their UK-based mid-market and enterprise customers.
Their Mission
They are not your average benefits platform; they are the unordinary force that uplifts people's lives. Their technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.
Our clients mission is clear: they are here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.
Your Mission
In this role, you'll have a unique opportunity to help establish our Benefits Design function at our client. You will act as an SME on benefits design strategy to key clients, with a focus on their UK-based mid-market and enterprise customers. You will also act as an expert to the wider business including Sales, Customer Success, Implementation, Solutions, Partnerships, and Product.
What You’ll Be Doing
- Lead on creating bespoke benefits design proposal presentations for both mid-market and enterprise customers
- Provide benefit design services to customers, including running client strategy and governance sessions
- Ensuring full sign off for any benefit design proposals before implementation
- Monitor the renewal of clients and identify, contact and upsell benefit design governance periodically, based upon the benefit design methodology
- Provide enhanced / premium benefit design services as they arise such as creating benefits frameworks, benefits governance, employee listening, benefits benchmarking and recommendation report. Prioritise project work accordingly, working with the other benefit design consultants and benefit executives for report writing and support duties.
- Support the sales team in pre and post sales activity as needed.
- Build rapport with peers across the business and build the profile of the team as subject matter experts internally and externally.
- Report monthly activity and commercials including pipeline
- Mentor less senior members of the team
You’ll love this role if…
- Proven experience within benefits consulting, including a sound understanding of insured and non-insured benefits; able to expertly advise customers on the best benefits solution for their objectives
- Ideally you will have experience working with enterprise level customers and working with executive level stakeholders
- Excellent communicator, including both written and verbal presentation skills
- Extremely proactive in staying up to date in the benefits space, driving forward your learning and development in the industry
- Team player - you’ll be working across different departments to help ensure that customers have the best experience
- You're looking for a hybrid working environment - this role is 3 days a week in our London office
Salary £75-85K plus bonus
Employee Benefits Consultant
Hybrid Working - Birmingham, 1 day a week
Responsibilities:
To secure revenue from new services to current group clients, assisting in the
delivery of our clients business plan and objectives for profitable growth and increasing income.
Cross selling of our clients corporate benefits proposition into the other areas of their Group.
Key responsibilities:
• Increase the range of services provided to pension administration clients and group commercial insurance clients
• Partner with Consultants and sales teams from across our clients group to identify new targets for selling employee benefits proposition
• Sales presentations using all methods to prospective clients to identify opportunities to sell employee benefits services
• Ensure formal contracts and service level agreements exist for all new clients
• Deliver full handover to client delivery teams for newly acquired clients, including involvement of finance team for invoicing purposes
• Update CRM with sales prospect information and report regularly on pipeline development
• Work alongside their sales and marketing team to deliver effective and engaging marketing activities for new clients
• Identification of new opportunities to support new business activities
• Organisation of events to promote employee benefits offering
Knowledge, Skills, and/or Abilities:
• Excellent interpersonal and communication skills with the ability to interact effectively with all types of clients.
• Well-developed capability to prioritise and manage yourself in order to achieve challenging targets
• Willing to travel extensively across the UK
• The ability to identify relevant new business opportunities and drive them through to a sale
• Excellent presentation skills
Education and/or Experience:
• Proven track record in sales
• Self-starter highly motivated by their own success and an evangelist for the products
• Must be able to work in a target driven environment
• Experience in employee benefits and in ideally Group Risk / Healthcare products
Salary £55K plus bonus
Senior Account Manager - Captive
Hybrid Working - London, 3 days a week
Responsibilities
- Responsible for the day to day client relationship.
- Responsible for the on boarding of new clients and / or new programs for existing clients.
- Responsible for the implementation and the completion of SLAs (compliance with global SLA, if any).
- Responsible to establish best relationship and engaging with them to support agreed sales and maintenance strategy.
- Support Account Director in the building of sales strategy and possible target clients (prospects).
- Participation to the retention strategy and support cross selling /up selling initiatives.
- Document internal CRM (Saleforce.com) on daily basis on assigned client.
- Support tender management team for prospect(s).
- Support network insurers for local tenders by coordinating with HQ, leveraging on global relationships, etc.
- Ensure feedback from RfP´s in coordination with other AGB teams.
- Ensure sales processes are in place and followed.
- Build and maintain excellent relationship to client’s brokers.
- Build and maintain excellent relationships with Network Insurers.
- Provide support for Network Searches.
- Report issues and / or improvement and suggest solutions to account management leader.
- Management of the operational, day-to-day relationship with corporate clients
- Focus on retention and consolidation of existing business and acquisition of new business for existing clients
- Coordination of day-to-day service delivery to existing corporate clients, e.g.:
- Timely delivery on quote requests within the network
- Improvement of client service
- Client implementation reports
- Performance on all administration and communication tasks related to the above
- Cooperation & exchange with Sales Directors:
- Support with the preparation of client review meetings
- Pre-qualification of requests from clients and prospects
- Execution on client/prospect strategy
- Support of network insurers with local tenders for existing corporate clients
Senior Account Manager
In addition to that a Senior Account Manager will in alignment with the Sales Director and for each nominated client:
- Manage the full client’s relationship: operational and strategic.
- Define the Sales strategy for the nominated client.
- Set cross selling and upselling objectives on assigned client portfolio.
- Execute operationally the cross selling and upselling.
- Review and analysis on regular basis the client relationship.
- Inform the Account Director on a regular basis about any developments and ask for guidance.
- Integrate annual planning of nominated client into the Account Director annual planning.
- Senior Account Manager can be asked to support or supervised work of Account Manager on demand.
Salary £55-65K plus bonus
Account Manager -Captive
Hybrid Working - London, 3 days a week
ROLE PURPOSE:
Responsibilities
Salary £45-55K plus bonus
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Business Development Manager - Employee Benefits (North)
Hybrid Working - Edinburgh, Glasgow, Manchester and Leeds
ROLE PURPOSE:
Does networking and striking up conversation come naturally to you? Are you someone who is driven by the prospect of following a lead and engaging with potential clients? Does working for an organisation who is a global leader in their field appeal to you? If so, we would love to hear from you. Our clients Business Development Manager is a role where you will have broader conversations around Health, Wellbeing and Employee Benefits. You will engage with senior leaders in mid to large corporate and global businesses and be at the forefront of securing new opportunities for clients to work with our client. It’s a hybrid role, giving you the flexibility to work at home, in their office (Edinburgh, Glasgow, Manchester, Leeds), or visit clients (mainly in Scotland) – it all depends on you and the moments that matter. Our client is in the business of better decisions At our client, they shape decisions for the better to protect and enrich the lives of people around the world. As an organization, they are united through trust as one inclusive, diverse team, and they are passionate about helping their colleagues and clients succeed. What the day will look like Reporting to the Chief Commercial Officer UK Health, the jobholder will be responsible for sales of the Employee Benefit proposition to new clients and new services to existing clients. Sales will come from a number of introduction sources including, our clients network, client networking, personal networking or telemarketing led appointments. Skills and experience that will lead to success Strong negotiation skills, with a proven record in employee benefit sales performance, including online sales. How they support our colleagues In addition to their comprehensive benefits package, they encourage a diverse workforce. Plus, their agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at our client. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. They offer a variety of working style solutions, but they also recognise that flexibility goes beyond just the place of work... and they are all for it. They call this Smart Working! Their continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at our client, you are more connected, more relevant, and more valued. They provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Our clients values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Our client is proud to be an equal opportunity workplace.
Salary £65-75K plus bonus
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Business Development Manager - Employee Benefits (South)
Hybrid Working - Hampshire
ROLE PURPOSE:
Does networking and striking up conversation come naturally to you? Are you someone who is driven by the prospect of following a lead and engaging with potential clients? Does working for an organisation who is a global leader in their field appeal to you? If so, we would love to hear from you. Our clients Business Development Manager is a role where you will have broader conversations around Health, Wellbeing and Employee Benefits. You will engage with senior leaders in mid to large corporate and global businesses and be at the forefront of securing new opportunities for clients to work with our client. It's a hybrid role, giving you the flexibility to work at home, in their Hampshire office , or visit clients (mainly in M25 area) – it all depends on you and the moments that matter. At our client, they shape decisions for the better to protect and enrich the lives of people around the world. As an organization, they are united through trust as one inclusive, diverse team, and they are passionate about helping our colleagues and clients succeed. What the day will look like Reporting to the Chief Commercial Officer UK Health, the jobholder will be responsible for sales of the Employee Benefit proposition to new clients and new services to existing clients. Sales will come from a number of introduction sources including, our clients network, client networking, personal networking or telemarketing led appointments. Skills and experience that will lead to success Strong negotiation skills, with a proven record in employee benefit sales performance, including online sales. How they support their colleagues In addition to their comprehensive benefits package, they encourage a diverse workforce. Plus, their agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at our client. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. They offer a variety of working style solutions, but they also recognise that flexibility goes beyond just the place of work... and we are all for it. They call this Smart Working! Their continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at our client, you are more connected, more relevant, and more valued. They provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Our client values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Our client is proud to be an equal opportunity workplace.
Salary £65-75K plus bonus
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Client Service Specialist- Risk
Hybrid Working - London or Redhill, 3 days a week
ROLE PURPOSE:
The best employee benefits strategies reflect, support, and can even inspire a healthy business culture. As today’s diverse workforce have different motivations and lifestyles, there’s no one-size-fits-all option. A good benefits strategy begins by balancing the needs of the business, its people and budget. It’s about digging into the detail and creating a plan that suits our clients’ aspirations, then finding the most cost-effective ways to accomplish them. To successfully achieve this for their clients all teams need to cross collaborate and contribute to the overall service delivery. This role specifically focuses on the Client Service (Risk) teams and how operationally they can underpin and support their client’s needs.
Provide peer review support as necessary.
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Client Service Specialist- Healthcare
Hybrid Working - London or Redhill 3 days a week
ROLE PURPOSE:
By working closely with their clients to deeply understand their needs, our clients are able to develop solutions that are truly best-in-class. They choose to be specialists rather than generalists, so that they have the expertise required to solve even the most complex challenges. Our clients entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. The job holder is responsible for providing operational support on a portfolio of clients in relation to their healthcare schemes including Private Medical Insurance, Dental, Travel, Cash Plan Health Screening and Employee Assistance Programmes. The job holder will work within the Howden Employee Benefits & Wellbeing Small Business & Medium Enterprise Unit, providing support to our clients and Healthcare Consultants team. As this role will take instructions from various team members on a daily basis, being well organised is an essential skill.
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Salary £28-30k plus bonus
International
Business Development Manger
Hybrid- Amsterdam
A. Overall Purpose Of The Job (Brief description of the primary purpose of this position) |
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To be the key driver for strategy and direction of business development of the designated market.
The role is responsible for the further development and acquisition of new business, client retention and growth.
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B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance) |
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Driving the growth and success of our clients business within the defined market by:
· Understanding key market drivers. · Setting strategy and direction for the market with the Market lead. · Collaborating with existing partners and establishing new partnerships to drive growth. · Leading external events and thought leadership agenda for the market with marketing. · Planning and aligning on marketing objectives and deliverables for the market. · Collaborate with relevant internal stakeholders to develop the cross-border agenda. · Identify new business opportunities to expand our clients presence. · Develop a go to market plan, identifying growth opportunities, market dynamics, competitors etc. to achieve market growth. In addition, the market lead will; · Support Market Lead through pipeline and forecasting accuracy. · Own individual new business and account management duties, as required, to achieve own target.
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Health & Benefits Sales Consultant
Based in Spain - Hybrid Working
The role is focused on sales pursuits for our leading Health & Benefits practice in Spain. As an experienced consultant, the successful applicant will have responsibility for identifying new client revenue and pipeline opportunities, networking across our regional offices and contributing to proposals and prospect presentations.
In this dynamic role within our Health & Benefits Sales team, you will work alongside some of the industry’s leading experts while you use your skills and experience to attract, pursue and close new clients to our practice. You will have immediate exposure to real client assignments which will draw on your creativity as well as your ability to find solutions, present results and conduct negotiations to secure new clients. Holding this sales role you will be empowered to identify additional revenue opportunities; undertake new business pursuits and represent our company to prospective clients, insurers and colleagues in other lines of business.
Key Responsibilities:
- Networking across our offices throughout Spain, driving interest in Health & Benefits and securing introductions to new prospects to pursue
- Maintaining a pipeline of viable prospects; taking them through each stage of sale through to successful onboarding where they will be introduced to our market leading consulting/account management team
- Building relationships with senior decision-makers (Head of HR, Reward, Finance Directors etc), demonstrating the value that working with our Health & Benefits can bring to their business
- To attend prospect meetings, with a focus on identifying and closing new clients
- Supporting RfP responses from clients and prospects.
- Promote all our services and propositions to include technology solutions.
- Required to work closely with the support team(s), assisting in the preparation of quotations and client reports; ensuring the completed review document accurately reflects the requirements of the client and covers all options available for discussion
- Full compliance with the completion of data entry onto the CRM system; checking sales/performance figures on a monthly basis to ensure that they reflect the jobholder’s performance in according with their target
- Research prospects’ business, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within the business
- Network or present externally and represent the company at industry events as appropriate
- A team approach to business development is a fundamental element of our success strategy.
- Required Skills & Experience:
- Experience within the Health and Benefits market sector in a client facing, commercial role
- Strong working knowledge of the Health & Benefits sector in Spain (incl. Health, Life, Long Term Disability and Flexible Benefits)
- Consultative sales professional who can meet sales targets set by the Sales Director
- Strong influencing and presentation skills with experience at presenting to senior level contacts
- A good knowledge of relevant products, providers and funding options available in the marketplace
- Attention to detail and ability to work at pace with competing deadlines
- Ability to take new research, thought leadership or concepts to clients and explain their relevance
- IT literacy and an ability to adopt with ease new processes and procedures
- A professional and approachable manner with all internal and external clients
- Enhanced abilities in numerical and verbal reasoning; ideally qualified to degree level or equivalent
- Proven ability to develop customized strategic solutions to complex client problems, recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges.
- Interest and aptitude in keeping abreast of latest developments in global benefits approaches and contributing to the development of new tools and approaches
- A good influencer and negotiator whose skills can be encouraged in others
- Undertake travel; including visiting client sites and our company offices is essential
- Entertain clients and insurers to establish and further develop key business relationships.
- If required, attend industry events as a representative of the business whilst adhering to the professional and ethical codes of conduct of the organisation.
- Salary 60,000 euros per annum with a comprehensive benefits package